Privacy Policy

Faculty-X Privacy Policy

We never send spam or marketing material, you will only receive order and delivery notifications from us strictly in connection with the order you have placed,  your details will not be sold on to third parties, your information that you provide is only used for operational use to enable us to deliver your goods and our legal obligations for taxation and VAT purposes.

Faculty-X protects personal information with safeguards appropriate to the sensitivity of the information.

With the exception of our service providers (see Our Service Providers below) your data will not be released to third parties unless there is a legal obligation for us to do so.

 

Credit / Debit Cards and PayPal
Faculty-X never see your credit or debit card details when you make a transaction with us. The shopping cart is run on secure SSL server ecommerce system provided by Bluepark linked to PayPal merchant services for card processing or payment via a paypal account. We simply receive notification from PayPal to acknowledge that your payment has been accepted and confirmation of address it holds.

PayPal
Please visit their website at: www.paypal.co.uk

Our Service Providers - Operational requirement
In order to fulfill your order your delivery information needs be shared with the following service providers:
Couriers or Royal Mail - your name and address  as provided during checkout will be passed to enable delivery of your goods. We do not supply them with telephone or email details.

Other suppliers - we very occasionally arrange for items that you order to be shipped directly from our suppliers. This is to enable us to fulfill your order more quickly. In the event that your order is shipped directly by our supplier your name and address will be passed to them so that they can arrange delivery of your order. We do not supply then with telephone or email details.

Legal Requirements

To fulfill our legal requirements for taxation, HMRC Customs & Excise and VAT record keeping we are required to store transactional data as shown on the invoice that you will receive within your package from us, this is held for six years + the current financial year as we are legally obliged to.

To obtain a copy of the information that we hold about you.  If you find any inaccuracies we will delete or correct it promptly. contact us via:

Post:
23 Queen Street,
Brightlingsea
Essex.
CO7 0PH

Email:
data@faculty-x.net

 

 

 

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