Working & delivery days for all options are Monday to Friday excluding Bank Holidays.
We do not charge extra for highlands and Northern Ireland.
Channel Islands are currently unsupported by our couriers, sorry.
Order cut off time is 2.00pm as the couriers and post office collect around 2.30pm, this allows us enough time to pack the final orders ready for the day.
Orders received after 2.00pm are dispatched the following day. e.g an order placed 02:01pm on a Monday will leave Tuesday. Orders placed after 2:00pm Friday would leave the following Monday (excluding Bank Holidays)
Delivery time is an approximation based on the courier service schedule but not a guarantee.
Weather, local traffic conditions, accidents and roadworks etc can all have an impact on deliveries but are over 98% successful in arriving on time, usually quicker.
Standard UK Parcel (3-5 working days) option
All these are items sent via Royal Mail Standard Parcel or courier based on weight & location and are to be delivered within 3-5 working days. We have noticed that occasionally a delivery has been attempted, but the parcel was taken back to a LOCAL ROYAL MAIL DEPOT as no one is available to sign for it but no calling card has been left to notify you they attempted delivery. The parcel is held there for up to 15 working days before returning to us. So, if you have not received your parcel on time , please contact your local sorting office to enquire about your parcel. It is dispatched from CO7 0PH, with a postage paid impression: COLCHESTER 23279 and within a brown mail-lite bubble envelope.
Standard UK Parcel (2-3 working days) option
1-2 Working Days
5-7 Working Days - Europe