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elayed / Lost Parcels:
Working Days for all options are Monday to Friday
excluding Bank holidays.
Order cut off time is 2pm as the couriers and post
office collect around 2.30pm, this allows us enough time to pack the
final orders ready for the day.
Order received after 2pm are despatched the
following day. e.g an order placed 14:05 on a Monday on a 2-3 day
service will arrive on or before Friday, if the order was 14:05 Tuesday
then on or before Monday etc...
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Standard UK Parcel (5 Working days) option
All these items sent via Royal Mail Standard Parcel and
are supposed to be delivered within 5 working days. We have noticed that
around one in a thousand times, a delivery has been attempted, but the
parcel was taken back to a LOCAL ROYAL MAIL DEPOT without being delivered
and no calling card being left at the delivery address to notify you either.
The parcel is held there for up to 15 working days before returning to us.
So, if you have not received your parcel on time , please contact your local
sorting office to enquire about your parcel. It is dispatched from CO7 0PH,
with a postage paid impression: COLCHESTER 23279 and within a brown mail-lite
bubble envelope.
If you are still unable to find it, please contact us at
postroom@faculty-x.net
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Standard UK Courier (2-3 Working days) option
All these items sent via DHL Economy or Royal Mail 1st
Class recorded dependant on weight & value
If they have not arrived within the stated time please contact us at
postroom@faculty-x.net as we
will be able to track these for you or give an order status.
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| Next Working Day Delivery UK Mainland
All these items sent via DHL Express.
If they have not arrived within the stated time please contact
us at
postroom@faculty-x.net as we will be able to track these for
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If you have received a despatch notification from, this means the
labels are produced and the goods are on this days packing list, all the
systems are interlinked, it happens all at once, one can not happen without
the other.
These will leave via the selected shipping option you selected the
same day.
To see the status on our system:
Faculty-X
Homeplug & Wireless Network Equipment
Supplies - site Copyright © 2005 - 2011 Faculty-x
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